Brookhaven Healthcare has had the pleasure of working with Millmount Services for the past 5–6 years, during which they have consistently delivered outstanding Mechanical and Electrical (M&E) preventative and reactive maintenance services across our healthcare facilities nationwide. Their commitment to maintaining the highest standards is evident in every aspect of their work.
Millmount’s emergency out-of-hours department has been a critical asset, always responding promptly and efficiently to address urgent issues. This level of reliability ensures that vital equipment remains operational, giving us, as the client, reassurance and minimising any potential disruption to our services.
From a preventative maintenance perspective, Millmount’s portal has been instrumental over the years. It has supported regulatory compliance while offering an excellent platform for our facilities team to manage and plan reactive maintenance. The portal’s user-friendly interface has made it an essential tool for maintaining smooth operations.
We at Brookhaven Healthcare highly recommend Millmount Services for their professionalism, dependability, and dedication to delivering top-tier M&E services. They have consistently exceeded expectations and continue to be a trusted partner in the operation of our healthcare facilities.
Cheshire Ireland have been working with Millmount Maintenance Services for over six years. They have been our maintenance and oversight company since 2018. They support HIQA registered services across the country overseeing our fire systems, water quality, heating, electrical and compliance with Health & Safety regulations as well as an essential call out service when issues arise.
Millmount give Cheshire Ireland peace of mind that our health and safety requirements are under review and if anything is required, we alert them through the Millmount Online Portal. Their service allows Cheshire to work with one company across our national suite of services. They are a company we trust to ensure our services are safe and when issues arise that they will be dealt with promptly in line with or pre-agreed contracts in each service.
The online portal allows all levels of management to be up to speed with the reports and issues as well as actions in each service as they happen. It also allows local management to have a work plan for their service while also allowing senior management to get an organisational picture. This allows for ownership of actions and a clear plan for both internal and external review when required.
The standout of working with Millmount is the relationship we have with the team. They are easy to work with and very responsive. Issues in the care industry need urgent response times and the Millmount on-call support has really helped us over the years. The team communicate well and assist Cheshire in the plan for our future requirements for asset management.
Millmount Maintenance compliance and record documentation is concise and has proven to be simple for our staff to use and to present to external agencies.
Millmount Maintenance deliver a comprehensive facilities service that is tailored to our requirements. Their back up to our Maintenance Team give us peace of mind in providing a safe, comfortable environment for our residents 24/7.
The comprehensive maintenance survey carried out at the initial stages of the contract was excellent and it continues to inform our risk assessments.
The National Learning Network Phibsboro has been using Millmount Maintenance Services since October 2012. We have found the team in Millmount to be extremely reliable and cost efficient. The detailed recording of all work carried out ensures we comply with relevant regulations and standards. We continue to use Millmount Maintenance Services as our provider of choice.
Following an extensive assessment of our needs, Millmount Maintenance consulted with us to implement a schedule of works that would both manage general repairs and identify any issues in Health & Safety compliance.
We have been working with Millmount for six years and they have been a huge help with life safety, legionella management, and maintenance repairs. They always get the job done quickly and efficiently which makes a significant difference. Their response times are very good, and their online portal is simple to use keeping us updated and on track. Millmount’s team is dependable, friendly, and easy to work with, making it a pleasure to partner with them. They have played a key role in keeping our services running smoothly.